I am going NUTS!
I can not use Illustrator on my new iMac... Photoshop and all others are fine but Illustrator crashes and make black screen randomly so I have to restart 😞
Everything is updated
I dont have any such directory? 🙂 Why???
Hi. In the Preferences window (Cmd + K), in the General section, there is a "Reset preferences" button.
Sorry to hear about your experience. In addition to the response given earlier, you may try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help.