Image Trace Not Working - Cannot complete the Operation

New Here ,
Dec 07, 2020

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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".

Please see attachment and help. Thanks.Screenshot 2020-12-07 121918.jpg

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Correct answer by lambiloon | Adobe Community Professional

Hi, Please follow following steps

 

Go to following locations and rename "extentions" to "extensions_old"
Windows:  Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.

 

Regards

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Image Trace Not Working - Cannot complete the Operation

New Here ,
Dec 07, 2020

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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".

Please see attachment and help. Thanks.Screenshot 2020-12-07 121918.jpg

Adobe Community Professional
Correct answer by lambiloon | Adobe Community Professional

Hi, Please follow following steps

 

Go to following locations and rename "extentions" to "extensions_old"
Windows:  Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.

 

Regards

TOPICS
Performance

Views

36

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 07, 2020 0
Adobe Community Professional ,
Dec 07, 2020

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Hi, Please follow following steps

 

Go to following locations and rename "extentions" to "extensions_old"
Windows:  Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.

 

Regards

Ali Sajjad

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Adobe Community Professional ,
Dec 07, 2020

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How large is the image you are tracing?

(pixel dimensions might be too large)

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Dec 07, 2020 0
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