Image Trace Not Working - Cannot complete the Operation

New Here ,
Dec 07, 2020 Dec 07, 2020

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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".

Please see attachment and help. Thanks.Screenshot 2020-12-07 121918.jpg

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Adobe Community Professional , Dec 07, 2020 Dec 07, 2020
Hi, Please follow following steps   Go to following locations and rename "extentions" to "extensions_old"Windows:  Program files /common files /Adobe /UXP /extensionsMAC: /library > application support > Adobe > UXP > extensions.   Regards

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Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

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Hi, Please follow following steps

 

Go to following locations and rename "extentions" to "extensions_old"
Windows:  Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.

 

Regards

Ali Sajjad

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Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

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How large is the image you are tracing?

(pixel dimensions might be too large)

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