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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".
Please see attachment and help. Thanks.
Hi, Please follow following steps
Go to following locations and rename "extentions" to "extensions_old"
Windows: Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.
Regards
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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".
Please see attachment and help. Thanks.
Hi, Please follow following steps
Go to following locations and rename "extentions" to "extensions_old"
Windows: Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.
Regards
Copy link to clipboard
Copied
Hi, Please follow following steps
Go to following locations and rename "extentions" to "extensions_old"
Windows: Program files /common files /Adobe /UXP /extensions
MAC: /library > application support > Adobe > UXP > extensions.
Regards
Copy link to clipboard
Copied
How large is the image you are tracing?
(pixel dimensions might be too large)