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Hi there. I just subscribed. I can open the Illustrator 2019 23.1 version 32-bit. But the "Image Trace" is not working for me. It always says "The operation cannot complete because of unknown error".
Please see attachment and help. Thanks.
Hi, Please follow following steps
Go to following locations and rename "extentions" to "extensions_old"Windows: Program files /common files /Adobe /UXP /extensionsMAC: /library > application support > Adobe > UXP > extensions.
How large is the image you are tracing?
(pixel dimensions might be too large)