Impossible to open an illustrator file (heavy file)

Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Dear all,

 

I have got a big probleme because I don't manage to open an PDF file saved from an AI file that I have not saved. 

 

The file is heavy 9,7 Go.

 

Please have you any suggestions ?

This is an important file for me.

 

Best regards and thanks to all

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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Which version and which system do you have?

What are the hardware specifications?

Where has the file been saved?

Did you save it with "Illustrator editing"?

 

What happens when you open it?

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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I use Illustrator 2021

 

Hardware 1 Mac Book pro Ram 32 Go

Hardware 2 : Mac Book pro Ram 16 Go 2400 MHz DDR4

 

The file has been saved on a Apple cloud

 

Did you save it with "Illustrator editing"? >> no, I think, I don't knwo what you mean

 

What happens when you open it? "impossible to open the file (for the pDF) and "impossibile to open the illustration" (for the ai)

 

 

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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Does the file still open in Acrobat?

What is in it? Why is it so large?

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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No I can not open either in PDF or in AI.

 

There are a lot of textures.

Is heavy beacuse there is a lot of mask

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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In that case you might have come to a dead end.

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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looks like there is something with the Illustrator application. Cn you reinsall the app and see if it is opening. You have enough ram ...

Chana

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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For the time being, I can use only the 16Go one. The file has been performed with the 32 Go

 

I am wondering whether there is a way to investigate what can of elements in the file make it so large.

If so, i could then delete them .. if I manage to open it again of course.

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