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Infographic become blur when upload to my website.

Community Beginner ,
Oct 17, 2020 Oct 17, 2020

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I used adobe illustrator to make infographic and upload on my site but it becomes blur. Its dimension is 1240 x 1750. How can I solve the issue? I also remove smush plugin from my website but still issue is present.I am using jpg format.

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correct answers 1 Correct answer

Community Expert , Oct 18, 2020 Oct 18, 2020

What is the resolution that you have set for the image of the infographic.  As if it is set to let's say 72 it will look horrible.  I always save images as PNG or GIF with resolutions of 300 dpi.  But I also wonder if the platform your webpage is on compresses imagery.  This could also be an issue as well too.  For example, Facebook used to really compress images so they could load up quicker world wide as not all countries have high speed internet.  Now, Facebook does not compress things as bad

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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Hi there,

 

Sorry to hear about this. Please share version of the OS & Illustrator? Does it happen with a specific file or performing a specific task?

Is there any chance that your website is doing browser based scaling or your server is resizing the uploaded image?

This information will help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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Community Expert ,
Oct 18, 2020 Oct 18, 2020

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umer,

 

In addition to what Ashutosh said, PNG24 (or SVG) is better for clear and crisp artwork of the kind (usually) used in infografic.

 

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Community Expert ,
Oct 18, 2020 Oct 18, 2020

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What is the resolution that you have set for the image of the infographic.  As if it is set to let's say 72 it will look horrible.  I always save images as PNG or GIF with resolutions of 300 dpi.  But I also wonder if the platform your webpage is on compresses imagery.  This could also be an issue as well too.  For example, Facebook used to really compress images so they could load up quicker world wide as not all countries have high speed internet.  Now, Facebook does not compress things as badly as they did 5 years ago.... but it could be that the platform you use to publish your website could be compressing images as well too.  Just a theory...

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