install AI on pc

[Nelleke2103]

I am installing my new pc. On my old pc I have AI. I also want to install this on my new pc. Problem is that I don't have a cd and I can't remember how I installed AI on my old pc. Can anyone help my with this?

[Monika Gause]

Which version is it?

[Nelleke2103]

Adobe Illustrator CC 2019, version 23.0.1

[Monika Gause]

There never was a CD for that version.

But the older installers are no longer offered in the CC app. 

You could also contact Customer Care and explain them the reasons why you need that old version (compatibility with old plugins etc.) https://helpx.adobe.com/contact.html (they are the only ones who would be able to give you a link to an installer)

[Ashutosh_Mishra]

Hi there,

Apologies for the delayed response. I agree with Monika here. Adobe Illustrator 2019 was available as a download. Since, you're going for a new machine, I'd recommend installing the latest version of the app. Please follow the instructions given on this help article(https://helpx.adobe.com/in/download-install/using/download-creative-cloud-apps.html) to install the app. Hope it helps.

Regards,

Ashutosh