install AI on pc

New Here ,
Apr 18, 2021 Apr 18, 2021

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I am installing my new pc. On my old pc I have AI. I also want to install this on my new pc. Problem is that I don't have a cd and I can't remember how I installed AI on my old pc. Can anyone help my with this?

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Adobe Community Professional ,
Apr 18, 2021 Apr 18, 2021

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Which version is it?

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New Here ,
Apr 18, 2021 Apr 18, 2021

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Adobe Illustrator CC 2019, version 23.0.1

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Adobe Community Professional ,
Apr 18, 2021 Apr 18, 2021

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There never was a CD for that version.

 

But the older installers are no longer offered in the CC app. You could search for links to old installers in prodesigntools.com There are some, although I don't know if CC2019 is among them.

You could also contact Customer Care and explain them the reasons why you need that old version (compatibility with old plugins etc.) https://helpx.adobe.com/contact.html (they are the only ones who would be able to give you a link to an installer)

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Adobe Employee ,
May 09, 2021 May 09, 2021

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Hi there,

 

Apologies for the delayed response. I agree with Monika here. Adobe Illustrator 2019 was available as a download. Since, you're going for a new machine, I'd recommend installing the latest version of the app. Please follow the instructions given on this help article(https://helpx.adobe.com/in/download-install/using/download-creative-cloud-apps.html) to install the app. Hope it helps.

 

Regards,

Ashutosh

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