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How to fix this??
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Sorry, but that's useless. You have not offered any system information and other technical details and cropped screenshots are not in the least way helpful. You need to be much more specific.
Mylenium
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Hi, as Mylenium has anticipated, we need more information about your operating system, information about the characteristics of your computer, what version of Illustrator you are trying to install.
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Hi Russel,
Sorry to hear about your experience. Please share more information about this as asked earlier.
You may also try using Creative Cloud Cleaner tool to first remove the existing installation of the app & reinstall once done. Hope it helps.
Regards,
Ashutosh