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Issue with Ilustrator brushes

New Here ,
Jul 11, 2020

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{Renamed by MOD}

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Thank you for this example.

When I open this in CC2017 and 2020, a warning appears with a link to this page: https://helpx.adobe.com/illustrator/kb/copy-paste-artwork-slow-or.html

 

The file has issues. The warning message asked me to send the file to Adobe. They have an email address for cases like this. Please send to sharewithAI@adobe.com and please put a link to this thread into your e-mail, so they can read about the issues.

Your file looks very much like those files from back then. But it cannot be repaired by the mechanism built into Illustrator. So they have to investigate.

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Issue with Ilustrator brushes

New Here ,
Jul 11, 2020

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E.jpg

 

{Renamed by MOD}

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Thank you for this example.

When I open this in CC2017 and 2020, a warning appears with a link to this page: https://helpx.adobe.com/illustrator/kb/copy-paste-artwork-slow-or.html

 

The file has issues. The warning message asked me to send the file to Adobe. They have an email address for cases like this. Please send to sharewithAI@adobe.com and please put a link to this thread into your e-mail, so they can read about the issues.

Your file looks very much like those files from back then. But it cannot be repaired by the mechanism built into Illustrator. So they have to investigate.

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Jul 11, 2020 0
Adobe Community Professional ,
Jul 11, 2020

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Which version is this?

Is this an old file?

Is the same happening with swatches?

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Jul 11, 2020 0
New Here ,
Jul 19, 2020

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adobe illustrator cc 2017, Version not matter, when you save this file, Open any version problem show every version. Thanks

 

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Jul 19, 2020 0
Adobe Community Professional ,
Jul 19, 2020

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So this happens in every version, no matter in which version you open the file?

 

You see, there were versions that duplicated your brushes when opening the files. It was because of file damage. But this happened prior to version CS6 and the problem has been addressed in recent versions. So the question is: were those brushes already in your file when you last opened it? Or is there a new issue with Illustrator?

 

So please be precise as to the history of your file. Thank you.

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Jul 19, 2020 0
New Here ,
Jul 19, 2020

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New Here ,
Jul 19, 2020

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Jul 19, 2020 0
Adobe Community Professional ,
Jul 19, 2020

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Thank you for this example.

When I open this in CC2017 and 2020, a warning appears with a link to this page: https://helpx.adobe.com/illustrator/kb/copy-paste-artwork-slow-or.html

 

The file has issues. The warning message asked me to send the file to Adobe. They have an email address for cases like this. Please send to sharewithAI@adobe.com and please put a link to this thread into your e-mail, so they can read about the issues.

Your file looks very much like those files from back then. But it cannot be repaired by the mechanism built into Illustrator. So they have to investigate.

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Jul 19, 2020 0
Adobe Employee ,
Jul 18, 2020

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Hi there,


Thanks for reaching out. I hope you found your answer.
We'd appreciate if you can share it with us. It'll help other users with similar concern.

I'd also recommend turning off GPU Performance(Preferences > Performance) if you still have this issue.
Let us know if you have any other concern, we'll be happy to help.


Regards,

Ashutosh

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Jul 18, 2020 0
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