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Issue with Preset icon sizes on welcome screen in Adobe Illustrator

New Here ,
May 05, 2020

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This started happening an update or two ago- no idea way. Is there any way to fix this?

 

andrewl41469734_0-1588718016336.png

 

 

{Renamed by MOD}

 

Hi Andrew,

 

Sorry to hear about your experience. We'll be happy to help. Please follow the instructions on the community discussion https://community.adobe.com/t5/illustrator/home-screen-presets-icons-display-issue-in-illustrator-cc2020/m-p/11076227?page=1#M174104 and let us know if it helps you out.

Looking forward to your response.

 

Regards,

Ashutosh

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Issue with Preset icon sizes on welcome screen in Adobe Illustrator

New Here ,
May 05, 2020

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This started happening an update or two ago- no idea way. Is there any way to fix this?

 

andrewl41469734_0-1588718016336.png

 

 

{Renamed by MOD}

 

Hi Andrew,

 

Sorry to hear about your experience. We'll be happy to help. Please follow the instructions on the community discussion https://community.adobe.com/t5/illustrator/home-screen-presets-icons-display-issue-in-illustrator-cc2020/m-p/11076227?page=1#M174104 and let us know if it helps you out.

Looking forward to your response.

 

Regards,

Ashutosh

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Bug

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61

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Adobe Employee ,
May 05, 2020

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Hi Andrew,

 

Sorry to hear about your experience. We'll be happy to help. Please follow the instructions on the community discussion https://community.adobe.com/t5/illustrator/home-screen-presets-icons-display-issue-in-illustrator-cc... and let us know if it helps you out.

Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
May 05, 2020

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I was able to resolve it through renaming the extensions folder to extensions_old using the linked post. Thank you!

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