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Issues opening illustrator

New Here ,
Feb 19, 2021 Feb 19, 2021

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Hi there! I accidentally tried to open illustrator with the the incorrect email address.  Now it is saying that my trial expired and to purchace in order to open illustrator.  I do have it but I use a different email address.  I can't find a away to change the email that it is automatically using.  I tried uninstalling and reinstalling and that still doesn't work.  Please help. 

 

Thank you!!

 

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Adobe
Community Expert ,
Feb 19, 2021 Feb 19, 2021

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Hi check the following article hope it helps...regards

 

https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

 

or

 

Ask the support to help you 

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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