Issues opening illustrator

New Here ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

Hi there! I accidentally tried to open illustrator with the the incorrect email address.  Now it is saying that my trial expired and to purchace in order to open illustrator.  I do have it but I use a different email address.  I can't find a away to change the email that it is automatically using.  I tried uninstalling and reinstalling and that still doesn't work.  Please help. 

 

Thank you!!

 

TOPICS
Activation billing and install

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

LATEST

Hi check the following article hope it helps...regards

 

https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

 

or

 

Ask the support to help you 

Ali Sajjad

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines