Learn feature grayed out (not available) in Illustrator and InDesign 2019

[anitac59643184]

I am trying to figure out why the Learn feature is grayed out in Illustrator and InDesign under Window>Learn. That feature is available in Photoshop but not the other two programs. Any clues?

[Monika Gause]

It's not available for all languages and then also you need to identify yourself as a Beginner (or at least not as an Expert) when installing the software.

[anitac59643184]

Thank you Monika,

but wouldn't it be available in English? So I would have to reinstall as a beginner just to make it work?

[Monika Gause]

It should work in English - although I don't know in which variety of English.

But I don't know how deeply engraved the status setting is if resetting that can work at all.

Being on a German installation as an advanced user I have never seen it working.