• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Magic Mouse Scrolling issue in adobe illustrator, Mac OS Catalina

New Here ,
Sep 08, 2020 Sep 08, 2020

Copy link to clipboard

Copied

Hello, when I use magic mouse 2 in illustrator, Its so laggy scrolling. I buy MacBook Pro 16" i9 model. so dissapointed about this. Can't do anything in the illustrator. Please anyone can help me to figure out why is it?

 

Thank You.

TOPICS
Bug , Draw and design , Performance

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Sep 09, 2020 Sep 09, 2020

Hi. Maybe playing with the scrolling speed in the System preferences can help you.

 

Votes

Translate

Translate
LEGEND , Sep 09, 2020 Sep 09, 2020

Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

 

Regards,

Ashutosh

Votes

Translate

Translate
Adobe
Community Expert ,
Sep 09, 2020 Sep 09, 2020

Copy link to clipboard

Copied

The Macbook Pro 16" is famous in this forum for that exact reason.

Does it get better with a different mouse?

Does it get better with the most recent update: 24.3?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 09, 2020 Sep 09, 2020

Copy link to clipboard

Copied

Hi. Maybe playing with the scrolling speed in the System preferences can help you.

 

Marlon Ceballos.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 09, 2020 Sep 09, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines