Magic Mouse Scrolling issue in adobe illustrator, Mac OS Catalina

New Here ,
Sep 08, 2020

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Hello, when I use magic mouse 2 in illustrator, Its so laggy scrolling. I buy MacBook Pro 16" i9 model. so dissapointed about this. Can't do anything in the illustrator. Please anyone can help me to figure out why is it?

 

Thank You.

Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

 

Regards,

Ashutosh

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Bug, Draw and design, How to, Performance

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Magic Mouse Scrolling issue in adobe illustrator, Mac OS Catalina

New Here ,
Sep 08, 2020

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Hello, when I use magic mouse 2 in illustrator, Its so laggy scrolling. I buy MacBook Pro 16" i9 model. so dissapointed about this. Can't do anything in the illustrator. Please anyone can help me to figure out why is it?

 

Thank You.

Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

 

Regards,

Ashutosh

TOPICS
Bug, Draw and design, How to, Performance

Views

117

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Sep 08, 2020 0
Adobe Community Professional ,
Sep 09, 2020

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The Macbook Pro 16" is famous in this forum for that exact reason.

Does it get better with a different mouse?

Does it get better with the most recent update: 24.3?

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Sep 09, 2020 0
Adobe Community Professional ,
Sep 09, 2020

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Hi. Maybe playing with the scrolling speed in the System preferences can help you.

 

Marlon Ceballos.

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Sep 09, 2020 0
Adobe Employee ,
Sep 09, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

 

Regards,

Ashutosh

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Sep 09, 2020 0
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