Microsoft pen doesn't work perfectly on illustrator touch workspace

New Here ,
Dec 24, 2020

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My pen doesn't work correctly while im in the Touch Workspace for some reason... here's the issue:

 

 

I'd really appreciate it if someone can help me with this issue.

 

Thank you,

Edwing03

 

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Bug, Performance

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Adobe Community Professional ,
Dec 24, 2020

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Did this just begin happening? Did anything change? Have you updated drivers or do you need to.

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Edwing03 AUTHOR
New Here ,
Dec 24, 2020

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I got the pen a few days ago and it was my first time using it yesterday & everything is updated

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Adobe Employee ,
Dec 24, 2020

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Hi there,

 

Sorry to hear about your experience.  Have you tried removing the pen's driver and installing it again? If not, please try doing that.

You may also create a new user account on your machine & try working with the pen there. Let us know how it goes.

 

Regards,

Ashutosh

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Edwing03 AUTHOR
New Here ,
Dec 25, 2020

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Hey,

 

I did all the steps and unfortunately, the problem remains.

 

Edwing,

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Edwing03 AUTHOR LATEST
New Here ,
Dec 28, 2020

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Hey, 

 

I just realised that the problem is that i have to double click to draw with my microsoft pen on the Touch Workspace. Is there any way to change this so i don't have to double click?à

 

Thanks,

Edwing03

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