Missing font when select all and create outline text (Thai language) !!!

[bon8 creative]

Missing font when I created outline text on my artwork in Thai language.

Step:

1. Content

2. Select all (command + A, notice underline is not cover all sentence)

3. Create outline

4. Font missing at the end of sentence.

My solution for this case ... I had to re-type or double click to select all sentence until underline cover all of them before change to outline. So, that's waste time and it make me trouble if I have a lot of content to create outline in 1 artwork.

I'd never found problem like this when I used illustrator cc 2018.

Please kindly advise to solve this issue. Thank in advance. ^_^

[Barbara Ash]

I cannot reproduce this issue. There may be a problem with the Illustrator installation. Make sure that you have the most current update for Illustrator, Illustrator CC 2019, release 22.0.1.

If your software is up to date, you can try resetting preferences or uninstall/reinstall.

[bon8 creative]

Dear Barbara,

Thank you for your support. ^^

Now, I use version 23.0.1. However, I had already tried both (reset preference by Shift+Option+Command) and reinstalled. But I still face this problem. What should I do anything else? Please kindly suggestion.

[Barbara Ash]

Do you have any duplicate type underneath the type that you are making into outlines?

Do you have more than one piece of text that is not visible?

[bon8 creative]

It has only single box text and does not have duplicate type.

[basera.jeddah]

The problem is with the latest version of illustrator. I'm also working with arabic text.

Most of the time only 1 digit get vanish from most of the text and other problem is when you select he number in arabic it won't show you slected with highlighted black.

It's affermeatively nothing to do with setup or windows or mac. Just a problem with version because they added some new features in it.

[bon8 creative]

This problem occur where at the end of sentence in Thai language only.

When I selected all objects in artwork, I found it's not cover overall sentence (underlines were not cover whole sentence).

Who have the same problem with me? Please kindly share solutions. Thank you and thank in advance.

[Barbara Ash]

From what you described, it sounds like it has something to do with that particular font. I have not had that problem; on the other hand, I don't have any Thai fonts on my system.

If you upload the font, I will test it on my computer.

[bon8 creative]

Dear Babara,

Sorry for lately reply and thank you for your help.

If you don't mind, I would like to download font from sharing link as below.

https://fonts.googleapis.com/css?family=Mitr

Because of this problem, I have to stop using the new version due to my customers blamed a lots for my mistake of spelling. T__T

(After customers approved all sentences, I converted all sentences to outline and send them to printing factory!!! So, it made me trouble for hard copies.)

Thank you for your help again.

[Barbara Ash]

Thanks for uploading the font. However, the link did not work and gave the following message:

[bon8 creative]

Dear Barbara,

I would like to give you a link again as below link.

https://drive.google.com/open?id=1hcv5v-9VVj95wMmvpYy60p7x5U_zk9TS

Thank you

[Barbara Ash]

I downloaded the first font, Mitr-Bold. I was not able to replicate the problem.

This is a text area filled with placeholder text using Mitr-Bold. All text is  underlined.

After converting to outlines, all text is converted.

I would need to see your file to try to troubleshoot why all the text is not being selected.

You could try checking if all the text is one piece of text and not split into separate pieces.

You could also check the Character panel to make sure that there are no unusual settings. These are my settings:

[bon8 creative]

Oh! many thank you for your support (and sorry for lately reply).

For my character panel, it show no unusual setting.

The problem was occurred in Thai typing only (when I type in English with Mitr or others, they were normal).

However, they were not all time font missing (but I could not predict when It will miss or not, that's too risk).

I will try again. So, I appreciate for your helping a lot Barbara. ^____^

Thank you very much.

[Barbara Ash]

You're welcome.

Maybe a slightly different technique would work and be more consistent. What happens if you use the Selection tool to drag over the whole text frame to select it and then choose Type > Create Outlines?

[angkritth]

same problem!

[jewel polyhen]

i have the same problem with arabic and webrew text, downgraded to illustrator 24.0.1 to solve it

[Luke_Jennings]

I don't have a specific fix for you, but I do have a suggestion and a possible work-around.

The suggestion is to use Select> Objects> All Text Objects, instead of Select All, It probably won't help, but It might.

The work-around is to save your Illustrator file as a PDF, using the default settings, then convert the fonts to outlines in Acrobat. Here is a link explaining how to do it:

https://indesignsecrets.com/converting-text-to-outlines-the-right-way-updated.php

Note, the font must allow embedding, (free fonts from the internet often do not).

[bon8 creative]

Dear Luke,

Thank you for your suggestion. I will try. ^^

[kmusbod]

Were you ever able to resolve this issue? We're having the same problem.

[Monika Gause]

kmusbod  schrieb

Were you ever able to resolve this issue? We're having the same problem.

How do you outline text?

Have you tried Object > Flatten transparency (in the options check "Outline text")

[kmusbod]

Monika,

That works! Thanks so much. Not as quick as the old normal way of outlining text (Text>Create Outlines), but works.

Wonder why this changed in CC2019?

[jewel polyhen]

i have the same problem with hebrew fonts, the flatten transparency gives the needed resalt but thats not fixing the problemv!!!

[Poom Pengcharoen]

I'm having the same issue. My solution is the same as the op (double click to edit the text until the line below text is covered entirely).

[Apple.K]

I having the some issue too. My solution was to delete it and make a new font. It's not easy.

[chettapol108]

This problem still remain in the latest version (25.1). Anyway, I've tried Object>Flatten transparency but the result is everything I have chosen are grouped together (which make a mess on the layer). It's a good solution but it's not the direct way to solve the problem.

If the illustrator's team has any update on this language, please us know. Thank you very much.