Missing things on Illustrator startup

New Here ,
May 12, 2021 May 12, 2021

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Can someone please tell me why illustrator don't show everything on my win10 machine, when InDesign and Photoshop don't have the same problem? All the apps er up to date 🙂

 

Illustrator.jpg

 

Jimmy

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Bug, Performance

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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your Adobe cloud OOBE could be corrupted or restarting could resolve this

 

OOBE

  • Quit the Creative Cloud desktop app 
  • Browse to the following location based on your operating system.
  • WINDOWS

  • C:\Users\<user folder>\AppData\Local\Adobe\OOBE 
  • The AppData folder is hidden in Windows by default. See Show hidden files, folders, filename extensions | Windows for instructions to access it.
  •  
  •  
  • Delete all the files within the OOBE folder, but do not delete the folder itself.
  • Restart the computer and launch the Creative Cloud desktop app again.

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New Here ,
May 16, 2021 May 16, 2021

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And could it be like that, even that InDesign and Photoshop reacts normal?

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New Here ,
May 16, 2021 May 16, 2021

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Well, that did not correct the error, sorry 😞

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