• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Missing things on Illustrator startup

New Here ,
May 12, 2021 May 12, 2021

Copy link to clipboard

Copied

Can someone please tell me why illustrator don't show everything on my win10 machine, when InDesign and Photoshop don't have the same problem? All the apps er up to date 🙂

 

Illustrator.jpg

 

Jimmy

TOPICS
Bug , Performance

Views

312

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
May 12, 2021 May 12, 2021

Copy link to clipboard

Copied

your Adobe cloud OOBE could be corrupted or restarting could resolve this

 

OOBE

  • Quit the Creative Cloud desktop app 
  • Browse to the following location based on your operating system.
  • WINDOWS

  • C:\Users\<user folder>\AppData\Local\Adobe\OOBE 
  • The AppData folder is hidden in Windows by default. See Show hidden files, folders, filename extensions | Windows for instructions to access it.
  •  
  •  
  • Delete all the files within the OOBE folder, but do not delete the folder itself.
  • Restart the computer and launch the Creative Cloud desktop app again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2021 May 16, 2021

Copy link to clipboard

Copied

And could it be like that, even that InDesign and Photoshop reacts normal?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2021 May 16, 2021

Copy link to clipboard

Copied

LATEST

Well, that did not correct the error, sorry 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines