MSVCP120.dll is missing

New Here ,
Aug 07, 2015 Aug 07, 2015

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I just download the Adobe Illustrator and tried to run a 30-day trial program. However, after installation, when I run it for the first time, I was told "The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix the problem ". I am using the Windows 10 operating system. Any solution here? Thank you!

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Adobe Employee , Jul 15, 2016 Jul 15, 2016
MSVCP120.dll is missing, this error on windows might crash Illustrator and InDesignDownload Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center and download Visual C++ Redistributable for Visual Studio 2012 Update 4 select VSU_4\vcredist_x64.exe(if you are on 64 bit OS) and VSU_4\vcredist_x86.exe (on both 64 bit and 32 bit OS)once downloaded run these filesand click repair on boththen it will ask you to restart , do not restart and download the next...

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Most Valuable Participant ,
Aug 08, 2015 Aug 08, 2015

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yuew,

The help is here:

Error: "Missing msvcp110.dll file"

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Explorer ,
Oct 02, 2015 Oct 02, 2015

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Jacob,
What is the appropriate course of action if the vcredist_x64.exe is not in the location your article references?   I am running Create Cloud version 2.3.0.151.  However when i go to the location your article talks about, all i see is this..
Untitled.png

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Most Valuable Participant ,
Oct 02, 2015 Oct 02, 2015

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Dave,

I am sorry, but I have no clue, beyond what is in the article.

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Explorer ,
Oct 02, 2015 Oct 02, 2015

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Thanks Jacob, it was worth a shot.

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Most Valuable Participant ,
Oct 02, 2015 Oct 02, 2015

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You are welcome, Dave.

I believe this is one for our forum staff friends. Hopefully one of them will see this soon.

I will try to keep an eye out and alert the first one turning up in the forum.

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Explorer ,
Oct 09, 2015 Oct 09, 2015

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I reached out to tech support and after a little bit of poking around, they determined that the issue was regarding how the Visual Studio runtime package was running on my pc.  They recommended that i contact Microsoft for support.  There was no way I was going to call them, so fearing that I did have some level of corruption at the OS level, I wiped out my OS partition and reinstalled windows.  So far I only put back the PhotoShop CC program and it boots.  So I guess Adobe Tech support was right!

Just wanted to update on my issue.

Dave

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Most Valuable Participant ,
Oct 10, 2015 Oct 10, 2015

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Thank you for sharing, Dave.

I hope you will report on Illy as well.

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Adobe Employee ,
Jul 15, 2016 Jul 15, 2016

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MSVCP120.dll is missing, this error on windows might crash Illustrator and InDesign

Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download...

and download Visual C++ Redistributable for Visual Studio 2012 Update 4

select VSU_4\vcredist_x64.exe(if you are on 64 bit OS) and VSU_4\vcredist_x86.exe (on both 64 bit and 32 bit OS)

once downloaded run these files

and click repair on both

then it will ask you to restart , do not restart and download the next update

Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download...

and follow the same steps

next step will be removing(delete/ rename) preferences folder(indesign/ Adobe Illustrator/Adobe Illustrator 20 Settings/Adobe Illustrator 19 Settings) from below mention locations

C:\Users\usernameAppData\Local\Adobe

C:\Users\usernameAppData\Roaming\Adobe

then restart the system

after the system is rebooted relaunch the application

Regards

Srishti

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New Here ,
Oct 29, 2017 Oct 29, 2017

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I could kiss you guys! .....OK, I won't. But thank you very much! Photoshop and Premiere now running fine!

Have a great day!

Rick

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Explorer ,
Feb 12, 2018 Feb 12, 2018

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Here is how to fix any DLL files Errors from your Windows PC

1: First note down the DLL file that is missing. This is shown in the error box itself. For the demonstration purpose, we are having an error saying XINPUT1_3.dll is missing. Where XINPUT1_3.dll is the name of the missing dll file.

2: Now go to the website DLL-files.com and search for the DLL file. In this case its XINPUT1_3.DLL. Download it, to your PC

3: After you download the zip file, extract it and save it in a convenient destination folder. You will have the DLL file in the folder.

4: Now you have to paste this file in the system directory. It varies with Operating System.

For Windows 95/98/Me => C:WindowsSystem

For Windows NT/2000 => C:WINNT\System32

For Windows XP, Vista, 7, 8/8.1, 10 => C:\Windows\System32

Source:- https://merabheja.com/fix-any-dll-files-errors-from-your-windows/

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Thank you for explaining it, you are such a doll. But I wanted to ask, What is the source for Mac? My Photoshop was working fine and suddenly it started crashing, I deleted it and now I am unable to install it, all i get is you are missing some files. 

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New Here ,
Oct 09, 2015 Oct 09, 2015

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Very useful and interesting information! Thank you so much for this article! As far as I know, dll error is easily tackled by downloading it from http://fix4dll.com and saving it to a specific folder.

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