Highlighted

My Adobe illustrator files aren't showing in creative cloud.

New Here ,
Apr 23, 2020

Copy link to clipboard

Copied

My illustrator files aren't visible from creative cloud when I launch creative cloud from iPad.  Files were created on pc and when I launch creative cloud from pc I see the files in creative cloud files . Help. I'm lost and confused!

Topics

Sync and storage

Views

212

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

My Adobe illustrator files aren't showing in creative cloud.

New Here ,
Apr 23, 2020

Copy link to clipboard

Copied

My illustrator files aren't visible from creative cloud when I launch creative cloud from iPad.  Files were created on pc and when I launch creative cloud from pc I see the files in creative cloud files . Help. I'm lost and confused!

Topics

Sync and storage

Views

213

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 24, 2020

Copy link to clipboard

Copied

Hi Mike,

 

Sorry to hear about your experience. Please check saved files on https://assets.adobe.com/files and let us know if you see your Illustrator files here.
Also, make sure you have used the correct Adobe ID to sign in to Creative Cloud app on iPad. Please find more information on help article https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html
Hope it helps.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...