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My Adobe illustrator is not responding.What should I do?

New Here ,
May 18, 2020

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Last night I tried to download Davinci video editor but somehow it just got connected with my Adobe illustrator and then I tried to open Davinci but it didn't open . Then I tried to open my Adobe illustrator then it kept showing a message,''Adobe illustaror cc is not responding'' what should I do to solve it? If anyone can help me please please contact me with my email address. My email address is [Personal information removed by MOD]

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My Adobe illustrator is not responding.What should I do?

New Here ,
May 18, 2020

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Last night I tried to download Davinci video editor but somehow it just got connected with my Adobe illustrator and then I tried to open Davinci but it didn't open . Then I tried to open my Adobe illustrator then it kept showing a message,''Adobe illustaror cc is not responding'' what should I do to solve it? If anyone can help me please please contact me with my email address. My email address is [Personal information removed by MOD]

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How to

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May 18, 2020 0
Adobe Community Professional ,
May 19, 2020

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Please tell us your version and system.

So Illustrator was already installed and then you installed DaVinci?

And then you tried to launch it and something couldn't connect to something else?

 

Please tell us the exact steps of what you did and then which application or system showed you exactly which error message. The wording of those messages is crucial and of course from where they came (software, system, internet ...?)

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May 19, 2020 0