My color Theme not working

[Guest]

Hello there!

My color theme pannel suddenly looks blank. It's not working with Illustrator, Indesign and After effects. I am using Windows 10. Is there any soulution!

Thanks in advance

Nazmul

[Monika Gause]

Are you connected to the internet?

Are you logged into your creative cloud account?

Is your firewall set up to not block that content?

[Guest]

Hello Monika,

Yes, I am connected to the internet, I am always logged into my creative cloud account with the App, And I checked my firewall elements, no creative cloud elements are blocked there. But still, it's happening.

[Monika Gause · Accepted solution]

You could try this: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

And maybe contact CustomerCare sothey can take a look inside your system: https://helpx.adobe.com/contact.html