My color Theme not working

New Here ,
Mar 06, 2021 Mar 06, 2021

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Hello there!

My color theme pannel suddenly looks blank. It's not working with Illustrator, Indesign and After effects. I am using Windows 10. Is there any soulution!

 

Thanks in advance

Nazmul

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Bug, How to, Tools

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 08, 2021 Mar 08, 2021
You could try this: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html   And maybe contact CustomerCare sothey can take a look inside your system: https://helpx.adobe.com/contact.html

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Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

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Are you connected to the internet?

Are you logged into your creative cloud account?

Is your firewall set up to not block that content?

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Hello Monika,

 

Yes, I am connected to the internet, I am always logged into my creative cloud account with the App, And I checked my firewall elements, no creative cloud elements are blocked there. But still, it's happening.

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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You could try this: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

And maybe contact CustomerCare sothey can take a look inside your system: https://helpx.adobe.com/contact.html

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