My computer is so slow cant run two apps at the same time

Explorer ,
Oct 23, 2020

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Hi,

 

My computer is 2012 apple mac and runs so slow example I cant open up photoshop while I am on illustrator or if I do its sooo slow is it because my computer is 8 years?

 

I have contacted apple help line and I have lots of memory and storage they did say they would do a restall the systems operating system but first wanted to ask is it because an 2012 computer cant cope with adobe apps as its 8 years old ??

 

thanks 

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1 Correct Answer

Explorer , Oct 23, 2020
cinders4 Explorer , Oct 23, 2020
2.6 GHz Quad-Core Intel Core i78 GB 1600 MHz DDR310.15.7 (19H2) version os Catolina594.53 available of 749.95 GB mac HD*GB installed

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Adobe Community Professional ,
Oct 23, 2020

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This is not about age.

Please post your computer's hardware specifications.

How much RAM, how much free disk space. What kind of disk?

What kind of processor?

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Explorer ,
Oct 23, 2020

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2.6 GHz Quad-Core Intel Core i7

8 GB 1600 MHz DDR3

10.15.7 (19H2) version os Catolina

594.53 available of 749.95 GB mac HD

*GB installed

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Adobe Community Professional ,
Oct 23, 2020

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8 GB of RAM is just barely sufficient for running Illustrator alone (16 GB is recommended).

So running both Illustrator and Photoshop just can't be expected to work.

And also there's not much storage available for scratch disks.

And then you might be able to improve performance with an SSD.

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Adobe Employee ,
Oct 23, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to what Monika has already said, I'd request checking out this help article to know more information about system requirements of Adobe Illustrator.

Hope it helps.

 

Regards,

Ashutosh

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