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It starts to open with the splash screen then it goes to the blank grey screen that is seen on illusrator but then it completly turns off as if it is closing then i return backto my desktop.
Which version? Which system? Which hardware?
Did this ever work?
Sorry to hear about this. Please share information asked by Monika.
You may try following the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.