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Não consigo salvar arquivo .ai e arquivos exportados ficam como tmp$$

Community Beginner ,
Jul 25, 2020 Jul 25, 2020

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Quando eu tento Salvar como... ele não salva como um arquivo .ai, mas sim como  um arquivo .tmp e com o nome aleatório "~ai-3cb4f2a4-769b-4f86-99a2-a05daf604013_".

 

Todos os arquivos que tento salvar, ficam como temporários ".tmp".

Utilizo o Windows 10,

O local onde salvo é no próprio drive.

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Import and export

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correct answers 1 Correct answer

Community Expert , Aug 22, 2020 Aug 22, 2020

Hi.

I have had the same problem when exporting artboards using the "Export for Screens" command when saving in folders on my Dropbox, Google Drive, or similar. If I turn off the sync on those services everything is working fine.

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Adobe Employee ,
Aug 22, 2020 Aug 22, 2020

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Hi there, 

 

Sorry about the delay and the trouble caused due to this issue. We are currently investigating this. Please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39356173-saving-always-...) and try the workaround shared.

 

Let us know if this helps or if you have any further questions. 

 

Regards,

Srishti

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Community Expert ,
Aug 22, 2020 Aug 22, 2020

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are you usung the most recent illustrator update ?

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Community Expert ,
Aug 22, 2020 Aug 22, 2020

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Hi.

I have had the same problem when exporting artboards using the "Export for Screens" command when saving in folders on my Dropbox, Google Drive, or similar. If I turn off the sync on those services everything is working fine.

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Adobe Employee ,
Aug 22, 2020 Aug 22, 2020

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Thanks for sharing this information, Carlos. 

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