Highlighted

Não consigo salvar arquivo .ai e arquivos exportados ficam como tmp$$

Community Beginner ,
Jul 25, 2020

Copy link to clipboard

Copied

Quando eu tento Salvar como... ele não salva como um arquivo .ai, mas sim como  um arquivo .tmp e com o nome aleatório "~ai-3cb4f2a4-769b-4f86-99a2-a05daf604013_".

 

Todos os arquivos que tento salvar, ficam como temporários ".tmp".

Utilizo o Windows 10,

O local onde salvo é no próprio drive.

Adobe Community Professional
Correct answer by carlosgarro | Adobe Community Professional

Hi.

I have had the same problem when exporting artboards using the "Export for Screens" command when saving in folders on my Dropbox, Google Drive, or similar. If I turn off the sync on those services everything is working fine.

Topics

Import and export

Views

158

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Não consigo salvar arquivo .ai e arquivos exportados ficam como tmp$$

Community Beginner ,
Jul 25, 2020

Copy link to clipboard

Copied

Quando eu tento Salvar como... ele não salva como um arquivo .ai, mas sim como  um arquivo .tmp e com o nome aleatório "~ai-3cb4f2a4-769b-4f86-99a2-a05daf604013_".

 

Todos os arquivos que tento salvar, ficam como temporários ".tmp".

Utilizo o Windows 10,

O local onde salvo é no próprio drive.

Adobe Community Professional
Correct answer by carlosgarro | Adobe Community Professional

Hi.

I have had the same problem when exporting artboards using the "Export for Screens" command when saving in folders on my Dropbox, Google Drive, or similar. If I turn off the sync on those services everything is working fine.

Topics

Import and export

Views

159

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 22, 2020

Copy link to clipboard

Copied

Hi there, 

 

Sorry about the delay and the trouble caused due to this issue. We are currently investigating this. Please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39356173-saving-always-...) and try the workaround shared.

 

Let us know if this helps or if you have any further questions. 

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 22, 2020

Copy link to clipboard

Copied

are you usung the most recent illustrator update ?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Aug 22, 2020

Copy link to clipboard

Copied

Hi.

I have had the same problem when exporting artboards using the "Export for Screens" command when saving in folders on my Dropbox, Google Drive, or similar. If I turn off the sync on those services everything is working fine.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Aug 22, 2020

Copy link to clipboard

Copied

Thanks for sharing this information, Carlos. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...