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Can you tell us what you are hoping to use Illustrator for here?
If you're just neatening up a scanned image, it's better done in Photoshop.
Illustrator can't directly edit raster images.
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Hi there,
Thanks for reaching out. Please check out this help article to know how you can use Eraser tool in Illustrator.
You may also try creating a new document and see how Eraser tool is working there. You may also share more information about your workflow. A small video of the process would help us understand your concern better and help you accordingly.
Looking forward to your response.
Regards,
Ashutosh