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i do need a update for HdPi Display für Illustrator cs6 (mac version) anybody can help on getting it ? (or even: anybody can send me the file?
i tried downloading the file from the official adobe.-Site BUT IT DOES NOT WORK! https://supportdownloads.adobe.com/detail.jsp?ftpID=5524#sa_src=web-messaging
so please can anybody provide that update for me ?
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You have to contact the support...
https://www.adobe.com/about-adobe/contact.html
- click on the Chat button on the bottom right hand corner of the first screen (the circle with 3 dots inside)
- click on "Downloading or Installing", then ask for the Download-Link
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support.
When you finally do have a download link, be sure to copy every file you download to an external drive so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
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The download file can only be provided by Adobe. Anything someone else provides you, would be illegit and should also be treated with caution, since it might contain malware.
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Contact the support again ... they give you a false information.
I could get the file, but I do not have the right (as the support claims) to share it.
Only if one of the Adobe employees publicly allows this here, one could make the files available.
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Here's a link to the update 16.0.3 for mac