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NEED UPDATE 16.0.3 ! for Illustrator CS6

New Here ,
Sep 29, 2019 Sep 29, 2019

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i do need a update for HdPi Display für Illustrator cs6 (mac version) anybody can help on getting it ? (or even: anybody can send me the file?

i tried downloading the file from the official adobe.-Site BUT IT DOES NOT WORK! https://supportdownloads.adobe.com/detail.jsp?ftpID=5524#sa_src=web-messaging

so please can anybody provide that update for me ?

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Adobe
Advocate ,
Sep 30, 2019 Sep 30, 2019

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You have to contact the support...

 

https://www.adobe.com/about-adobe/contact.html

- click on the Chat button on the bottom right hand corner of the first screen (the circle with 3 dots inside)

- click on "Downloading or Installing", then ask for the Download-Link

 

Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support.

 

When you finally do have a download link, be sure to copy every file you download to an external drive so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

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New Here ,
Sep 30, 2019 Sep 30, 2019

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Thank you very much for your help, this is kind from you! well, ive contacted adobe support but they dont have the update file i need! so if anybody knows more about that or even can provide a download File with a 4K support for illustrator please do attach it here. thanks

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Community Expert ,
Sep 30, 2019 Sep 30, 2019

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The download file can only be provided by Adobe. Anything someone else provides you, would be illegit and should also be treated with caution, since it might contain malware.

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Advocate ,
Sep 30, 2019 Sep 30, 2019

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Contact the support again ... they give you a false information.

 

I could get the file, but I do not have the right (as the support claims) to share it.

Only if one of the Adobe employees publicly allows this here, one could make the files available.

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New Here ,
Sep 30, 2019 Sep 30, 2019

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damn! the support is NOT listening to me! î contacted them multiple times, its just annoying. they only try to give me installation files of the whole cs6. but i do only need the update! this one: https://supportdownloads.adobe.com/thankyou.jsp?ftpID=5524&fileID=5532. they entioned that they not have it anymore. uhmmm

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Advocate ,
Sep 30, 2019 Sep 30, 2019

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Tell the support employee that the files have been removed from any previously publicly available download servers and they are only available through support.

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New Here ,
Sep 30, 2019 Sep 30, 2019

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i never ever discovered such a bad support! they dont help! im explaining that the file is not avaiable http://download.adobe.com/pub/adobe/illustrator/mac/cs6/AdobeIllustrator16.0.3.dmg and its been removed from any previously publicly available download servers and they are only available through support! but they are not listening. they say i need to redownload it or i need to reinstall it! (STUPID THINGS) wich i dont understeand. i simply need this update but they talk about other stuff and do NOT HELP!

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New Here ,
Sep 30, 2019 Sep 30, 2019

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the thold me: e are only trained with Activation and Installation. So, any issue which after launching application for older products, please visit to Adobe forums.

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Community Expert ,
Sep 30, 2019 Sep 30, 2019

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We can't give you the installers or updaters on the forum.

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Explorer ,
Nov 28, 2020 Nov 28, 2020

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Here's a link to the update 16.0.3 for mac

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