i do need a update for HdPi Display für Illustrator cs6 (mac version) anybody can help on getting it ? (or even: anybody can send me the file?
i tried downloading the file from the official adobe.-Site BUT IT DOES NOT WORK! https://supportdownloads.adobe.com/detail.jsp?ftpID=5524#sa_src=web-messaging
so please can anybody provide that update for me ?
You have to contact the support...
- click on the Chat button on the bottom right hand corner of the first screen (the circle with 3 dots inside)
- click on "Downloading or Installing", then ask for the Download-Link
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support.
When you finally do have a download link, be sure to copy every file you download to an external drive so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
The download file can only be provided by Adobe. Anything someone else provides you, would be illegit and should also be treated with caution, since it might contain malware.
Contact the support again ... they give you a false information.
I could get the file, but I do not have the right (as the support claims) to share it.
Only if one of the Adobe employees publicly allows this here, one could make the files available.