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New 2019 CC Illustrator Update Breaks Align Distribution Spacing

Community Beginner ,
Feb 14, 2019

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I recently updated to the latest version of 23.0.1.  Everything works properly except in the align tab for spacing the unit parameters is broken.  I use inches for everything besides stroke.  Once updated the field for spacing defaulted to an unknown unit, couldn't even override it by typing in the unit manually.  Had to reinstall the previous version as I use this function hourly and was very frustrating.  Hoping to make the problem aware so it can be fixed in the next update, don't want to be stuck not being able to.

Hi there,

 

We have tried to fix this in our recent release for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version and share your observations with us. 

 

Regards!

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New 2019 CC Illustrator Update Breaks Align Distribution Spacing

Community Beginner ,
Feb 14, 2019

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I recently updated to the latest version of 23.0.1.  Everything works properly except in the align tab for spacing the unit parameters is broken.  I use inches for everything besides stroke.  Once updated the field for spacing defaulted to an unknown unit, couldn't even override it by typing in the unit manually.  Had to reinstall the previous version as I use this function hourly and was very frustrating.  Hoping to make the problem aware so it can be fixed in the next update, don't want to be stuck not being able to.

Hi there,

 

We have tried to fix this in our recent release for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version and share your observations with us. 

 

Regards!

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Feb 14, 2019 0
Adobe Community Professional ,
Feb 14, 2019

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The latest version is 23.0.2 and I don't see what you are describing.

Can you share a screenshot that illustrates the issue?

Also, Windows or Mac version of Illustrator?

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Feb 14, 2019 0
Community Beginner ,
Feb 14, 2019

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Windows and yes I see that it was .2 version now.  I work in 10 scale for my projects as I do design work for a sign company and it's too large to go full size.  In the new version I would try and space 3 lines 13in apart (so 1.3 in scale) and I have no idea what units that illustrator is defaulting to but is spacing them .008 in apart approximately.  As there is no unit popping up in the text field like there usually is I don't know.  I already uninstalled the new version to fix the problem and I am back to normal now.

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Feb 14, 2019 1
Most Valuable Participant ,
Apr 25, 2019

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Travis,

Unrelated to the main subject, why not work in 1:6 if possible and just create everything in picas so you can use exactly the same numerical values as the desired final values in inches, as in 13 picas apart which will become 13 inches apart?

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Apr 25, 2019 1
New Here ,
Dec 06, 2019

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this is really helpful, thanks for this!

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Dec 06, 2019 0
Community Beginner ,
Mar 20, 2019

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Still waiting for an update on this

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Mar 20, 2019 1
Community Beginner ,
Apr 25, 2019

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The issue appears to be that the Distribute Spacing input is set to points at software startup, regardless of the user's selected unit of measure in preferences. Mine is set to inches and the box for Distribute Spacing in the Align panel says "0" with no denoted unit of measure. A little trial and error testing shows it's using points as the default.

I can get the function back to correct by going into preferences and setting a different unit of measure, clicking OK, then going *back* into preferences and setting it back to the unit of measure I want to actually use. Then the box in Distribute Spacing will say "0 in" if I set to inches.

Occasionally I'll notice it's fixed itself somehow, when I have multiple documents open. I haven't been able to determine what causes it to self-correct though. I suspect it may have something to do with opening a document(s) that were originally saved when the function was working correctly.

...but I really hate having to do that everytime I start Illustrator.

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Apr 25, 2019 1
Adobe Community Professional ,
Apr 25, 2019

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I suggest to report it here:

Adobe Illustrator Feedback

There is another problem mentioned that looks partially similar:

Illustrator CC 23.0.2 Align Distribute not working correctly MacOS Mojave 10.14.3 – Adobe Illustrato...

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Apr 25, 2019 1
New Here ,
Mar 07, 2019

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It's odd how the statement of the problem has been marked as "Correct Answer"

But I can confirm this issue.

When .02 rolled out the Align / Distribute by a key object does not work properly. If set to .25 inches, it should space the objects by .25 inches...instead if you put .25 in the space option, it doesn't list as inches, mm, or any unit. Instead it seems to space by a small fraction of an millimeter.

I noticed this ( as well as other previous bugs ) in 23.0.2 when it was released, after many attempts to fix I ended up rolling back to 23.0.1.

Just yesterday, I performed a 100% clean installation of windows 10, and tried installing 23.0.2 and tested the problem. It still persists.

For what it's worth, I am a paid professional designer with over 20 years experience utilizing adobe products for almost all projects. It's safe to say multiple adobe products are industry standard. Rather than make paying customers the beta testers to find bugs that hinder their work flow, possibly have a beta download and a stable download so that people who use adobe programs aren't suffering. The growing amount of bugs that have been popping up on every release and not being fixed has our company looking at other options.

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Mar 07, 2019 2
Explorer ,
Jul 23, 2019

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i thought i was going crazy too.  very similar situation, plenty of experience w Adobe, large format signage, new install (on new workstation) and coming from an older version of Illustrator since i hate the upgrade changes.

i noticed my Align>Distribute Spacing>Align To was not creating the correct spacing i had indicated in the form fill (.5 in).  It did seem to be very small spacing (points, i assumed).  i entered the value of 36 (points = .5 in, if 9 pts = .125") and it correctly spaced my objects the half inch i needed.  Since it accepted my value, it toggled back to ".5 in" in the palate, so i can enter ".75" for three-quarters of inch, back to my normal workflow.

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Jul 23, 2019 0
New Here ,
Jul 19, 2019

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Adobe is driving me nuts. With every update it changes my preferences. Files that have been in inches for years keep reverting to points and now "distribute by" is not honoring inches. It's almost as if the developers are insisting that they understand our workflow better than us.

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Jul 19, 2019 0
Participant ,
Jul 14, 2020

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I can attest this is still a problem in 24.0.3 Typically Illy allows you to choose your measurement by typing px, in., etc. but not with distribute. At the very least, the dialogue should indicate which form of measurement is begin defaulted without one having to veify in preferences. For sure, this slows me down.

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Jul 14, 2020 0
Participant ,
Jul 22, 2020

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yes same here, still a problem

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Jul 22, 2020 0
New Here ,
Jul 28, 2020

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Just updated Illustrator today and its still broken.

If i draw squares arcross the artboard randomly and then use any of the 3 horizontal distribution buttons they just collapse all of the objects together. This is also true for the 3 vertical distribute buttons.  I use this tool allot but i can't now as its broken. 

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Jul 28, 2020 0
Adobe Community Professional ,
Jul 28, 2020

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Did you reset the preferences when updating?

And then also set the "Align to" option?

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Jul 28, 2020 0
Participant ,
Jul 28, 2020

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can you give more info on where/how to deal with that?

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Jul 28, 2020 0
Participant ,
Aug 25, 2020

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This is still an issue. I keep updating as soon as updates become available hoping this will be fixed as it is a major bug and slows down work efficiency drastically. But still it is happening.

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Aug 25, 2020 0
Adobe Employee ,
Sep 01, 2020

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Hi there,

 

We have tried to fix this in our recent release for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version and share your observations with us. 

 

Regards!

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Sep 01, 2020 0