New computer - ai and ps won’t install

New Here ,
Dec 20, 2020

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Just got a new iMac with SSD. I have 256 Ssd. Plenty of space. Neither program will install , stating there isn't enough space. What do I do?!

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Activation billing and install

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New Here , Dec 21, 2020
Matt5DD1 New Here , Dec 21, 2020
I restarted and it all installed. I have 2TB in the cloud and an external. Plenty of space for what I need it for.

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Adobe Community Professional ,
Dec 21, 2020

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Please contact Customer Care. They can login to your system to help you. https://helpx.adobe.com/contact.html

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Adobe Community Professional ,
Dec 21, 2020

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Hopefully you're able to get this resolved.

 

If you're within the return/exchange period for your new iMac, I'd highly recommend exchanging it for one with 512GB or 1TB.  (Yes, that will cost more.)

 

Regardless of Mac or Windows, a 256GB boot drive is not "plenty of space".  It's no space whatsoever.

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New Here ,
Dec 21, 2020

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I restarted and it all installed. I have 2TB in the cloud and an external. Plenty of space for what I need it for.

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