Aftar reinstalling Adobe Illustrator CC 2018, I cant create new file,
when I'm creating a new file the blank dialog box appears with header %CCX_FNFT_DIALOG_NAME
I saw a post where they suggest me to use the
"Legacy 'New file' Interface" from edit>preferences>general
its solved the new file creation problem
but i want the main window of Creating new file option where resent files shows up,
i need those dialog box of new file instead of legacy new file
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What happens if you do both?
In Preferences check:
Show the Start Workspace When No Documents Are Open
Use Legacy "File New" Interface
Kindly follow the troubleshooting steps as mentioned below to resolve the issue:
Thanks for the confirmation. What's the exact OS version running in your machine? If you are using a Windows machine, do share the graphics card details. In case of Intel graphics card, you can try to disable the GPU performance in the preferences and check.
Do share your findings.
Windows 10 home 64bit
graphics card intel 620
it was good when I'm using it 3day ago..
but suddenly its gone wrong when I reinstall it..
I tried disabling gpu performance. still not okay sir..
Now using legacy new file option.
but I want the previous window of new file back.
I have the same problem. After I reinstalled my pc the home icon is greyed out and I can't open the previous window of new files. Very annoying.
Sorry to hear about this issue. I would like to know if the steps suggested by @ArlingtonFrogFace by worked for you, or the issue still persists.
Kindly update the discussion if you still need assistance with it.
Hey ohmnath, thx!
That solved my problem with "%CCX_FNFT_DIALOG_NAME" and missing "Start" workspace.
This is my laptop configuration for any case:
Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761 x64
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
Video card: NVIDIA GeForce GTX 1050
Processor: Intel core i7, 7th Gen
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Had the same problem. Not an issue with your OS or your Machine.
Close Illustrator. Open the C:/ drive>program files 86>common files>Adobe>CEP
Cut the CEP folder and paste on desktop. Worked for me.
I then deleted the folder and all was well.
Its not working in Windows 20H2, I just update my Indesgin CC 2021 and thats it. It works fine.