New Graphic Bug in Illustrator 25.1

Explorer ,
Jan 12, 2021 Jan 12, 2021

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After installing it this morning I immediately ran into a new bug. When I press Control Y to view as wireframe, then press Control Y again to go back, it does not go back to GPU preview. GPU is greyed out.  I have to restart Illustrator to get back to GPU preview.  I've immediately reverted back to the previous version of Illustrator, 25.0.1

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correct answers 1 Correct Answer

Adobe Employee , Jan 24, 2021 Jan 24, 2021
Hi All, We're sorry for the inconvenience. This issue is being reviewed by the product team. You may upvote & add your comment on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42443869-view-using-gpu-gets-greyed-out-permanently-with-ou) and stay tuned for the updates. We appreciate your patience. Regards, Ashutosh

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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What OS are you using?

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Explorer ,
Jan 12, 2021 Jan 12, 2021

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Windows 10.

AMD Ryzen 9 3900 12-Core Processor, 3094 Mhz

NVIDIA GeForce RTX 2080 Ti

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Explorer ,
Jan 13, 2021 Jan 13, 2021

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I have another detail to add regarding this bug.  If I open an empty document, I can go back and forth from Wireframe view to GPU view repeatedly without a problem.  If I draw a single box in the document then go to wireframe view, it will not go back to GPU view.  GPU is greyed out.

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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Please post bugs & feature requests to http://illustrator.uservoice.com

 

That is where the engineers read.

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New Here ,
Jan 23, 2021 Jan 23, 2021

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Same problem here. Windows 10 x64, i7, Intel UHD Graphics 630

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Yes, same.

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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Just spamming your URL, right?

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Adobe Employee ,
Jan 24, 2021 Jan 24, 2021

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Hi All,

 

We're sorry for the inconvenience. This issue is being reviewed by the product team. You may upvote & add your comment on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42443869-view-u...) and stay tuned for the updates.

We appreciate your patience.

 

Regards,

Ashutosh

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