new wordwrap in version 25.3.1

New Here ,
Jun 25, 2021 Jun 25, 2021

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Hi, I have updatet to the new Illustrator version 25.3.1, but now I have a big problem. If I open my Document from Illustrator version 25.2.3 in the new version, my text (with a warp options arch) has a other wordwrap as before. The linelength is different. I have no ideas, because I wuld like continue unchanged. Is this a bug? 

 

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Adobe Employee ,
Jun 26, 2021 Jun 26, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing more information about your workflow? You may share a screenshot or a small video for better understanding. Please share version of OS as well. This information would help us investigate this & assist you accordingly.

 

You may try resetting the preferences of the app & see if that helps. Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Hi Ashutosh,

Thanks for the quick answer.

I have the macOS Catalina 10.15.7 and the Illustrator Version 25.3.1.

In attachment are the screenshot with explanation.

Do you have a solution?Adobe_Illustrator_Problem.jpg

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Save the file as pdf with "preserve editing capabilities "  turned on when exporting 

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