No blank options for 'Create New', Illustrator 21

Community Beginner ,
Mar 03, 2021 Mar 03, 2021

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Just what the title says, I cannot just create a new document in Illustrator. The only options on the new documents screen is to download templates from Adobe Stock! I don't need templates, I need to be able to create my own files. Fix it!!!

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correct answers 1 Correct Answer

Community Beginner , Mar 03, 2021 Mar 03, 2021
Windows 10 version: 20H2 I already did a workaround by uninstalling AI and deleting all preferences, then reinstalling AI. Which worked for now.

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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As a workaround:

Preferences > General > Use legacy "File New" Interface

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS? Have you tried resetting preferences?

If not, please try doing so & let us know if it helps.

You may follow the workaround suggested by Ton in the meantime.

 

Regards,

Ashutosh

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Community Beginner ,
Mar 03, 2021 Mar 03, 2021

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Windows 10 version: 20H2

 

I already did a workaround by uninstalling AI and deleting all preferences, then reinstalling AI.

 

Which worked for now.

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