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No print document presets in Illy 24.3

Community Beginner ,
Oct 01, 2020

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Hi

There (seem to be) no new document set-up presets for print in the latest version of Illy - 24.3 Win

(see screenshot attached).

I've reset prefs thinking that might solve it, it did not.

If I use any of the others (which all have presets) I only get rgb swatches.

If I want cmyk set-up I have to use legacy "New File" interface work around.

As I understand it, you can't save bespoke doc set-ups (like you can in Photoshop) so what's the solution, use the old interface in the new version - seems counter intuitive...

Thanks for any help, Raz 

 

PrintPreset.JPGWebPreset.JPG

Adobe Community Professional
Correct answer by Doug A Roberts | Adobe Community Professional

I don't know what's wrong with the panel here; all I can suggest is reinstalling.

Try this:

Using the old new file interface, create a print document.

Save it to the New Document Presets folder with a different name.

Switch back to the new interface. Does the file appear?

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No print document presets in Illy 24.3

Community Beginner ,
Oct 01, 2020

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Hi

There (seem to be) no new document set-up presets for print in the latest version of Illy - 24.3 Win

(see screenshot attached).

I've reset prefs thinking that might solve it, it did not.

If I use any of the others (which all have presets) I only get rgb swatches.

If I want cmyk set-up I have to use legacy "New File" interface work around.

As I understand it, you can't save bespoke doc set-ups (like you can in Photoshop) so what's the solution, use the old interface in the new version - seems counter intuitive...

Thanks for any help, Raz 

 

PrintPreset.JPGWebPreset.JPG

Adobe Community Professional
Correct answer by Doug A Roberts | Adobe Community Professional

I don't know what's wrong with the panel here; all I can suggest is reinstalling.

Try this:

Using the old new file interface, create a print document.

Save it to the New Document Presets folder with a different name.

Switch back to the new interface. Does the file appear?

TOPICS
Print and publish

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74

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Oct 01, 2020 1
Adobe Community Professional ,
Oct 01, 2020

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Do they show up in the old interface?

Can you see the 'Print' doc preset file at C:\Users\Username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\en_GB\x64\New Document Profiles ?

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Oct 01, 2020 0
Community Beginner ,
Oct 01, 2020

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Yes (that's the work around I'm using - and now that I have one doc in the new file dialog and keep using that one)

And yes, I see print.ai in New Doc Profiles folder (it opens as an 8.5x11 with cmyk swatches) but I cannot access this from the New Doc panel.

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Oct 01, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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I don't know what's wrong with the panel here; all I can suggest is reinstalling.

Try this:

Using the old new file interface, create a print document.

Save it to the New Document Presets folder with a different name.

Switch back to the new interface. Does the file appear?

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Oct 01, 2020 0
Community Beginner ,
Oct 01, 2020

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It does! I guess the original file is corrupt? Thanks Doug.

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Oct 01, 2020 0
Community Beginner ,
Oct 01, 2020

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Just to add to this, I deleted the print.ai, renamed my new working doc preset file to print.ai, and it doesn't show up. I changed it back to print2.ai, and it shows up...

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Oct 01, 2020 0
Adobe Community Professional ,
Oct 02, 2020

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That is frustrating. I'm afraid I don't know what else to suggest.

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Oct 02, 2020 0
New Here ,
Oct 05, 2020

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I'm having the same issue but I don't have any preset from any kind of document. I've tried reinstalling, but it doesn't work. 

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Oct 05, 2020 0