No proyect creation controls? 25.1 -25.2

New Here ,
Feb 17, 2021

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Updated yesterday to the latest version (25.1 by then) but noticed that the controls to create a proyect are missing:

(On the right, there should be a "Proyect dimensions, name, etc etc")

f6EKGXX

Whats going on?

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Adobe Community Professional ,
Feb 18, 2021

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There are no recent presets to customise. Select one of the preset tabs along the top of the window.

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New Here ,
Feb 18, 2021

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You misunderstood me, this is the New document window, I don't want a preset, I want to create a new document, and the parameters are not there anymore. I'll post a screenshot of version 21 later.

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Adobe Community Professional ,
Feb 18, 2021

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All new documents are created from presets. Click on something other than 'Recent'; do you see presets there? Click on one of them and define your new document.

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New Here ,
Feb 18, 2021

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Only stock presets, not the default ones that should come with illustrator:

Illustrator 2020:

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Illustrator 2021:

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New Here ,
Feb 18, 2021

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There are no "default" presets in any tab.

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Adobe Community Professional ,
Feb 18, 2021

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If you go to Preferences > General and check 'Use Legacy File New Interface', do they show up in the drop-down list here when you create a new document?

Screenshot 2021-02-18 170622.png

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New Here ,
Feb 18, 2021

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They do:

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They don't show up in the new window.

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Adobe Community Professional ,
Feb 18, 2021

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I'm afraid the only other answers I've seen involving this sort of issue with the new window are the usual delete preferences and uninstall/reinstall kind.

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DjCanalex AUTHOR LATEST
New Here ,
Feb 18, 2021

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After resetting preferences and/or reinstalling, the problem persists sadly.

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