No se abre ningún documento

New Here ,
Jun 09, 2021 Jun 09, 2021

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Al abrir un documento desde la página principal de Ilustrator, se muestran los paneles y la barra de herramientas, pero no se muestra el documento en si. AYUDA, necesito completar un proyecto para mañana y no se como hacer que funcione Illustrator. 

defaultybgwqb0bq7o2_0-1623279518141.png

 

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Have you tried resetting the preferences of the app?

Additionally, you may try disabling the GPU Performance under Preferences > Performance & let us know if it helps. This information would help us assist you accordingly.

 

Looking forward to your response.

 

Regards,

Ashutosh

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