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No se encuentra el punto de entrada del procedimiento ?SetArtworkRect Illustrator

New Here ,
May 25, 2020 May 25, 2020

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joséi86801438_0-1590421522235.png

Hola! Desde que instalé Illustrator no he dejado de tener este error al iniciar; sigue funcionando correctamente, o al menos eso parece. Han tenido el mismo problema? Cómo lo solucionaron?

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correct answers 1 Correct answer

Adobe Employee , May 26, 2020 May 26, 2020

Hi José,

 

Sorry to hear about the trouble you are facing with Illustrator. I understand how frustrating it could be. Let us help you fix this. Looks like you are working on a Windows machine and using Illustrator 2020. Please try following these steps one by one and let us know how it goes:

1. Repair Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64)

  • Close All the Applications.
  • Go to Control Panel\Programs\Programs and Features.
  • Right click Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x
...

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Adobe Employee ,
May 26, 2020 May 26, 2020

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Hi José,

 

Sorry to hear about the trouble you are facing with Illustrator. I understand how frustrating it could be. Let us help you fix this. Looks like you are working on a Windows machine and using Illustrator 2020. Please try following these steps one by one and let us know how it goes:

1. Repair Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64)

  • Close All the Applications.
  • Go to Control Panel\Programs\Programs and Features.
  • Right click Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64).
  • Click Change > Repair.
     Repair Microsoft Visual C++.png Repair Microsoft Visual C++ 1.png
  • Restart the system.

 

2. Reset Preferences:

  • Go to Location C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old
  • Launch Illustrator from the Creative Cloud.

 

Looking forward to your response!

 

Regards,

Srishti

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New Here ,
Jul 08, 2020 Jul 08, 2020

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Hi, I had the same issue, but I follow the steps you described and doesn't solved it 😞

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