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Non mi appare la facciata di Illustrator

New Here ,
Nov 18, 2020

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Buonasera a tutti,

Stasera, dopo aver eliminato dei file dal mio computer, ho problemi ad aprire Illustrator. All'apertura ho una facciata nera che non mi permette di fare nulla e se clicco su "nuovo" per creare un file non funziona. (Non so se mi son spiegata). 

 

Qualcuno può aiutarmi?

 

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Draw and design, Performance

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Non mi appare la facciata di Illustrator

New Here ,
Nov 18, 2020

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Buonasera a tutti,

Stasera, dopo aver eliminato dei file dal mio computer, ho problemi ad aprire Illustrator. All'apertura ho una facciata nera che non mi permette di fare nulla e se clicco su "nuovo" per creare un file non funziona. (Non so se mi son spiegata). 

 

Qualcuno può aiutarmi?

 

TOPICS
Draw and design, Performance

Views

18

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Which version on which system is it?

Does it work when you disconnect from the internet?

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Nov 18, 2020 0
New Here ,
Nov 19, 2020

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Illustrator version 25.0

System Catalina 10.15.7

 

No, it doesn't work without internet

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Nov 19, 2020 0
Adobe Community Professional ,
Nov 19, 2020

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Please contact Customer Care.

They can login to your system to check it out.

https://helpx.adobe.com/contact.html

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Nov 19, 2020 0
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