Not able to buy adobe illustrator. this error is happening again and again

New Here ,
Jun 20, 2021 Jun 20, 2021

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Ashampoo_Snap_2021.06.20_08h34m29s_001_.png

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Activation billing and install, Draw and design

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Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

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@Sushama, do not post private information on a public website like this.  Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

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@Greg_S. wrote:

 Try contacting Elements support.


 

Elements? I think you meant to type "Adobe" or possibly "Illustrator"? 😊

 

~ Jane

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Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

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@jane-e, that's what happens when you use macros in a rush. 😜

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Adobe Community Professional ,
Jun 20, 2021 Jun 20, 2021

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@Sushama 

You need to change your password for your credit card immediately and notify your bank that the number, security code, and expiration were on a public forum for at least an hour. Thieves frequent forums and someone may already be using your credit card to make purchases.

 

You probably should cancel the card and let the bank issue a new one.

 

As of right now, 83 people have viewed this post.

 

~ Jane

 

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