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Not able to save .AIC file on Illustrator 2020

New Here ,
Aug 18, 2020

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Screen Shot 2020-08-18 at 10.43.02 PM.png

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Not able to save .AIC file on Illustrator 2020

New Here ,
Aug 18, 2020

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Screen Shot 2020-08-18 at 10.43.02 PM.png

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Aug 18, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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Please tell us about your system.

Does this also happen when there is more battery life?

Did this ever work?

Does it work when you save to the desktop instead of to the Cloud?

What's in the file?

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Aug 19, 2020 0
New Here ,
Aug 19, 2020

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This happens regardless of battery life, this has been happening every time
I use it for about the past week. It sometimes happens as soon as I begin
to make changes in the files or happens after a little while (20-30 mins.)
I haven't tried saving to desktop yet so I will try that. And I am not sure
what you mean by what is in the file?

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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WHat does the artwork consist of? Did you use text, placed images, effects, third party plugins? ... what did you do?

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Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to Monika's response, I'd recommend following instructions to save .AIC extension files on this help article.

Hope it helps.

 

Regards,

Ashutosh

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Aug 19, 2020 0