Not Compatible

[Kinga5EBF]

Hi anyone knows why it says Illustartor is 'not compatible'? I updated my software but it's still not working. I have MacBook Air 

[Doug A Roberts]

What OS are you using?

What version of Illustrator are you using?

What exactly are you doing when it tells you 'not compatible'?

What is the exact wording of the message? Screenshot it if possible.

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Please check system requirements of the Adobe Illustrator on this help article(https://helpx.adobe.com/in/illustrator/system-requirements.html).

Please share your system information(OS, RAM, Free Storage) with us so that we can assist you accordingly. Looking forward to your response.

Regards,

Ashutosh

[italosan]

Hi, check this page and check if your hardware is capable of supporting Adobe Illustrator: https://helpx.adobe.com/in/illustrator/system-requirements.html