Object Size Different Between PCs

New Here ,
Apr 15, 2021 Apr 15, 2021

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Hello,

 

We have a file we're working on that has a bunch of artboards, objects etc. I open the .ai file on one PC and, for example, one of the objects is 96 inches wide. If I open that same file on another PC, it shows as 9.6 inches wide.

 

No matter if I download/resave/delete/re-open the 'correct' file, I still have objects as 1/10th their intended, saved-as size.

 

Any ideas?

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Draw and design, How to

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Please tell us the size of the document - is that perhaps a large canvas file?

What kind of document is it?

Which versions are those Illustrator applications on your computers?

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New Here ,
Apr 15, 2021 Apr 15, 2021

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The size of the doc is 1.3MB

.ai Illustrator file

both PCs using Illustrator 2021

 

I imagine it's a setting somewhere that's doing this scaling, but I have no clue where or what it could be

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Include the size of the document in measurement units rather than disk space.

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New Here ,
Apr 15, 2021 Apr 15, 2021

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The document (all artboards/objects) Width is 449.75 in, Height is 334.1528 in.

One of the objects Width is 97.0278 in, Height is 33.9306 in 

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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@officelion wrote:

The document (all artboards/objects) Width is 449.75 in, Height is 334.1528 in.

One of the objects Width is 97.0278 in, Height is 33.9306 in 


 

Just to clarify, the overall document diensions are reported as the same regardless of the PC, but the Properties panel reports different dimensions for the same selected object on different PCs?

 

Just as experiments…can the dimensions across PCs be made more consistent if you go into Illustrator Preferences/General, and…

  • Toggle the setting for Display Print Size at 100% Zoom. 
  • Click Reset Preferences, restart Illustrator, and compare again. 

 

If it’s a problem with how selected object dimensions are reported in Properties or Transform, then the first suggestion shouldn’t make a difference. But if it’s a problem with another preference setting, the second suggestion might make a difference.

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