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Objects not showing up outside of artboard when sharing with others

New Here ,
Jan 10, 2020 Jan 10, 2020

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When I share an illustrator file with someone, they are unable to see any of the objects I place outside of the artboard (text notes, alternate designs, etc), but when I open that same file, the objects are still there. Is there some sort of setting that hides all objects outside the artboard? I'm using Illustrator v24.0.1

Thanks!

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Community Expert , Jan 11, 2020 Jan 11, 2020

And in addition to what Barbara said if people are not using the exact version of AI that you are using, then they may be accessing the PDF portion of the file which only has the artboard content and none of the stuff on the canvas.

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Community Expert ,
Jan 10, 2020 Jan 10, 2020

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Under the View menu, Trim View will hide any objects outside the page.

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Community Expert ,
Jan 10, 2020 Jan 10, 2020

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Also under the View menu, Presentation mode will hide objects outside the page.

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Community Expert ,
Jan 11, 2020 Jan 11, 2020

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And in addition to what Barbara said if people are not using the exact version of AI that you are using, then they may be accessing the PDF portion of the file which only has the artboard content and none of the stuff on the canvas.

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New Here ,
Jan 13, 2020 Jan 13, 2020

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That's what I think the issue is. I'm not sure everyone on our team upgraded to the latest version. Thank you!

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Community Expert ,
Jan 11, 2020 Jan 11, 2020

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I think Larry is on the right track, the Trim view and Presentation View are not saved with the file.

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