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OK, this one has me a little baffled

New Here ,
Aug 07, 2020

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Situation: I create a .tif file with Illustrator CS4 on a Mac Pro Late 2013 with 10.12.

I export it, named sid.tif, to the Desktop. Then try to open it in Illustrator. And I get the following error:

Screen Shot 2020-08-07 at 10.39.09 AM.png

 

What I've tried:

sid.tif opens in Photoshop and other Adobe products

Ran disk utility (SSD)

Uninstalled Illustrator, reinstalled, rebooted

Created new logon profile and created a whole new .tif, still same issue

 

This is a little tough. Not sure what to do.

 

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Import and export

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OK, this one has me a little baffled

New Here ,
Aug 07, 2020

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Situation: I create a .tif file with Illustrator CS4 on a Mac Pro Late 2013 with 10.12.

I export it, named sid.tif, to the Desktop. Then try to open it in Illustrator. And I get the following error:

Screen Shot 2020-08-07 at 10.39.09 AM.png

 

What I've tried:

sid.tif opens in Photoshop and other Adobe products

Ran disk utility (SSD)

Uninstalled Illustrator, reinstalled, rebooted

Created new logon profile and created a whole new .tif, still same issue

 

This is a little tough. Not sure what to do.

 

Topics

Import and export

Views

44

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Adobe Community Professional ,
Aug 07, 2020

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What happens if you create a new Illustrator file and choose File > Place to place the image instead of open it?

~ Jane

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New Here ,
Aug 07, 2020

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I can't even get to that point. The file is just greyed out when I go to select it. Screen Shot 2020-08-07 at 11.03.19 AM.png

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Adobe Community Professional ,
Aug 07, 2020

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Since you can open it in Photoshop, try doing a Save As there and save it with a new name. You're on a Mac, so you can also try File > Export from Preview.

 

What version of PS do you have? The panel name is in all caps, and that was a long time ago.

 

~ Jane

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Adobe Community Professional ,
Aug 07, 2020

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This is because you run museum software on a system that is too new: https://community.adobe.com/t5/illustrator/i-can-t-place-psd-and-tif-files-on-illustrator-cs4/td-p/9...

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New Here ,
Aug 07, 2020

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That worked, thanks a ton. 

We like museums. 

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Adobe Community Professional ,
Aug 07, 2020

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Museums are cool, I like them as well. But then keep a museum system for them to run on.

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