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Did anyone else encountered this problem?
I'm using AI 25.1, the image is showing in the opacity mask window, but not apllying it to the object.
There is a bug with opacity masks.
Try and go into outline view and then back into preview again.
Sorry to hear about your experience. Monika is absolutely correct. You may also upvote Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42412372-opacit...) & add your comment to stay updated about this issue.
We appreciate your patience.