Options not available in print dialogue box

New Here ,
Dec 15, 2020 Dec 15, 2020

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All the options in the print dialogue box are greyed out. I can't change the number of copies, the media size, scaling or the printer profile etc. I just can't work out why. What is going on????

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Print and publish

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correct answers 1 Correct Answer

New Here , Dec 15, 2020 Dec 15, 2020
I have come back the following day and everything seems to be working ok now

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Most Valuable Participant ,
Dec 15, 2020 Dec 15, 2020

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Without any info about your document and the printer's defaults we can't really tell you much. This typically happens when the settings used by the printer and the document don't match, usualyl when the document is way, way too big so the printer's internal scaling functions can't accommodate it.

 

Mylenium

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New Here ,
Dec 15, 2020 Dec 15, 2020

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I have come back the following day and everything seems to be working ok now

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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