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Packaging problems on Adobe Illustrator - blank duplicates

Community Beginner ,
May 05, 2020

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Question, help: Whenever I package an AI file on my desktop all goes smoothly. However when I try to send the ZIPed package in an email or upload the package to google Drive, duplicate blank files appear in the folder. These files will not preview and details show they have no file size. It is super annoying! Any info on why this is happening would be greatly appreciated!

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Bug, Import and export, Performance

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Packaging problems on Adobe Illustrator - blank duplicates

Community Beginner ,
May 05, 2020

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Question, help: Whenever I package an AI file on my desktop all goes smoothly. However when I try to send the ZIPed package in an email or upload the package to google Drive, duplicate blank files appear in the folder. These files will not preview and details show they have no file size. It is super annoying! Any info on why this is happening would be greatly appreciated!

Topics

Bug, Import and export, Performance

Views

142

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Advisor ,
May 05, 2020

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Can you post a screen capture of before and after file directories? I'm not sure this is an Illustrator issue as much as it might be an OS issue. I have seen files sent where the font files end up being zero k. 

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Community Beginner ,
May 05, 2020

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Here is an example of my ZIP. There should only be 4 items; the AI file, PDF, Report.txt, and Fonts folder. However 3 additonal files pop up and appear to be broken when you attempt to open them. 

 

I am using a Mac. Thanks in advance! 


Screen Shot 2020-05-05 at 3.56.36 PM.png

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Community Beginner ,
May 05, 2020

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And as requested, here is the packaged file sitting in my finder. As you can see there are no duplicates before I try sending them off.Screen Shot 2020-05-05 at 4.06.13 PM.png

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Adobe Community Professional ,
May 05, 2020

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It is not caused by Illustrator, it is a Mac OS thing.

Just Google: mac ._ files

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